As of Tuesday 24th March, The Y Support Project has moved to a temporary location at No 5 Hill Street, Leicester, due to the latest advice on COVID-19. We are still offering sit down breakfast and showers to those rough sleeping or of No fixed abode. In adherence to social distancing guidelines we are limiting the number of people in service at any one time. This may mean that entrance is staggered to enable everyone access. We are also providing a take away where possible.

We advise you to contact services by telephone first as the situation may change on 0116 4782017.
For up to date information regarding any changes to services provided by Leicester City Council, please visit their dedicated service updates page.

Service Information

Services Offered

, , , , , , , , , , , , , ,

Service Overview

Practical Help
A safe and comfortable environment.
Access to toilets, showers, washing facilities and toiletries.
Free laundry facilities for rough sleepers.
Access to telephone for non-personal calls.
Access to computers & the internet.
A change of clothes where possible.
Emergency food parcels where possible.

Advice and Information 
One-to-one appointments for those with no alternative support networks/those in crisis.
Our staff team have a broad knowledge of resources available and work closely with other agencies.
Staff will provide:
advice/help finding accommodation in emergency or longer term
welfare benefits advice and assistance
information and signposting to specialist drugs and alcohol agencies
a year-round health promotion programme
access to Inclusion Healthcare
specialist mental health advice & direct access to the Homeless Mental Health Service.
help establishing identification
Advice on managing debt/referrals to Moneywise
Access to twice weekly employment advice workshops with Leicestershire Cares (Tues & Fri 9.00 – 1pm)
Legal Advice – Friday mornings (need to book)
English & maths workshops in partnership with In-training Skills Workshop (Friday mornings)
English classes for EU nationals (referrals via the Niebo Project)


Rough Sleepers, People who are homeless or vulnerably housed.
Those with no support network in place.

Contact Details

Referral Procedure

Referral Procedure

Open drop in between 8am and 10am. No referral needed.