The Leicester Royal Infirmary Emergency department has been designed with patients in mind and to treat people who are ill or injured and need treatment quickly.

The Emergency Department has separate Adults’ and Chidrens’ entrances and waiting areas. You can access the Adults’ Emergency Department from Aylestone Road.

The Childrens’ Emergency Department entrance is completely separate and can be found on Infirmary Square.

Service Information

Service Overview

A&E departments assess and treat patients with serious injuries or illnesses. Generally, you should visit A&E or call 999 for life-threatening emergencies, such as:

Loss of consciousness
Acute confused state and fits that are not stopping
Persistent, severe chest pain
Breathing difficulties
Severe bleeding that cannot be stopped

For illnesses that are not life threatening you should first contact your GP surgery. Outside of normal surgery hours you can still phone your GP, but you will usually be directed to an out-of-hours service. During out-of-hours periods you can also call NHS 111.

Who Is This Service For?

Anyone who is suffering from a serious injury or illness.

Contact Details



0300 303 1573 / Emergency - 999 / Non-Emergency 111

Referral Procedure

Referral Procedure

If an ambulance is needed, call 999, the emergency phone number in the UK and they will tell you the next steps and stay on the phone until an ambulance arrives if it is necessary.

If you are suffering from a serious injury or illness you can turn up at the A&E departments they are open 24 hours a day, 365 days a year. Once at A&E a doctor or nurse will assess your condition and decide on further action.

Remember you should only visit the Emergency Department if it is a real emergency. If it is not an emergency but you still need healthcare advice, there are a wide range of suitable alternatives:

you can visit a pharmacist
you can visit your GP

If you are registered with any GP practice in the City you can get an appointment with a GP or prescribing nurse at one of three Healthcare Hubs, including during evenings weekends and bank holidays. Call 0116 366 0560 or NHS 111 to book your appointment for the same day or up to 48 hours in advance. Visit for more information
there are Urgent Care Centres, primary care hubs or walk in centres across LLR, information on how to access these can be found online via NHS Choices or by calling NHS111
Call NHS 111 for free healthcare advice if you are unsure where to go or what to do, they will be able to assess your needs and arrange onward care including booking appointments or arranging a home visit if this is required.