Citizens Advice Leicestershire provides free, independent, confidential and impartial advice to help people to deal with the problems they face. We’re here for everyone.

Service Information

Services Offered

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Who Is This Service For?

Our advice is open to everyone living in the city of Leicester. Our staff and volunteers are trained to advise on a wide range of everyday issues, from debt, benefits, housing and more.

We give you the facts and all possible outcomes so you can make a decision that’s right for you.

We can also offer practical support, such as form filling, letter writing or negotiating with third parties.

Contact Details

Opening Times

Monday9.00am - 4.00pm
Tuesday9.00am - 4.00pm
Wednesday9.00am - 4.00pm
Thursday9.00am - 4.00pm
Friday9.00am - 4.00pm

Referral Procedure

Referral Procedure

General advice in Leicester is by appointment only. Call 0300 330 1025 to get advice over the phone or make an appointment.
Email advice is available at

Drop-in advice is available at this address for clients in crisis: homelessness, no food/fuel, eviction, court action, appeal deadline, abuse. 9am – 4pm.